Mobile Deposit FAQs
Frequently Asked Questions about WESTconsin Mobile Deposit can be found below. If you don't see an answer to your question contact us and we'd be happy to help!
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How should I endorse my check for mobile deposit?
Endorse (sign) your check as it’s made Payable
- If made payable to a business entity endorse as a business entity
• For example: if a check is payable to Beach Rentals LLC then the endorsement on the back of the check should be signed as Beach Rentals LLC, your signature is not required - If you are a POA signing in place of the member signature:
• Both the member name and Power of Attorney name need to appear in the endorsement. For example: Jane Doe by John Doe, POA - Include For Mobile Deposit underneath your signature or business endorsement
• Helpful Tip: include @WESTconsin so that it reads For Mobile Deposit @ WESTconsin for secure deposit
- If made payable to a business entity endorse as a business entity
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Will I have immediate access to the funds?
In most cases the first $2,000 of the daily total deposit will be available the day of the deposit with the remaining funds typically available within two business days. For new accounts the first $225 of the daily total deposit will be available the day of the deposit with the remaining funds typically available within five business days. In some cases, extended holds may apply.
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Why is my deposit showing Approved, but the funds aren’t in my account?
Accepted item(s) will be deposited into your account and are typically available within an hour.
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Why is my deposit showing Held for Review?
Mobile Deposit item(s) is in review by employee. To Review status of item(s), click file folder icon in top right corner of Mobile Deposit. To Delete a submitted item(s), swipe left on item(s) held.
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Can I see a copy of my check once it’s been deposited?
Yes, tap file folder icon in the mobile deposit menu and you’ll be able to see a list of checks Approved, Held for Review, or Deleted. You can tap on the check to see the check image and full details about the deposit.